Why We Show Car Prices Online & Some Dealerships Don't

You may agree that one of the best things about shopping online is comparing in an instant. After decades at the mercy of retailers, the power is finally in the hands of the consumer. For Mercedes-Benz of Santa Rosa, this changes very little. We have ALWAYS put the consumer first, delivering value and quality for generations in the North Bay.

Mercedes-Benz of Santa Rosa makes it easy to shop & compare online.

Now that our inventory is online (check out the new website!), showing our prices along with it is right in line with the Smothers way. It's only fair to know the price we're asking for a vehicle so that as you shop, you can compare as YOU see fit.

Just know that should you decide to visit our showroom for a test drive, you can expect a genuinely warm, patient, caring experience. You will find this unique to the car-buying experience and we hope it makes you feel comfortable, like part of the Smothers European family.

Why Some Dealerships Hide Prices Online:

1. They want the upper hand by knowing a buyer is interested (forcing an inquiry).

2. They prefer to size up the buyer before giving a solid price. 

3. They want to get you into the showroom for an easier upsell.

Why Mercedes-Benz of Santa Rosa Shows Prices Online:

1. We respect how challenging the car-buying process can be for people and want to provide all the assistance we can to make it as easy as possible.

2. Our staff genuinely cares about the comfort level of our customers. When you're happy, we're happy!

3.  We feel that should you decide to shop around, you will find Smothers European's prices fair.

We are family owned and operated and take pride in treating our customers like we would treat our own family buying a car. If you agree, we encourage you to leave us a positive review on Yelp! or Google and, as always, we thank you sincerely for your business.

Buying a car should be exciting & fun, not complicated!

Happy holidays from the Smothers European family to yours!

Breaking Down Car Buying Barriers at Mercedes-Benz of Santa Rosa

Ready to find your perfect Benz!

We often hear from our customers about how easy our team at Mercedes-Benz of Santa Rosa makes
the car buying process. It has always been a goal of ours that our customers feel comfortable enough with their experience here that they would refer their mother, or daughter. When we get referrals from you and your family, it means we have done our job to satisfaction...not just for you but for our own aspirations.

In the spirit of breaking down barriers, we will be publishing short videos over the next several months to introduce you to our staff so that when you walk into our showroom or service department, you see familiar, friendly faces.

If you have any questions about our sales process, deals or current inventory, feel free to contact us through instant chat on our website, by phone or in person on Corby Avenue in Santa Rosa.

Without further ado, we'd like to introduce you to Sheila Hampton, part of our sales team. Sheila enjoys her job very much and one particular aspect of Mercedes-Benz cars...

Intelligent Cargo Design: The Mercedes-Benz E-Class

The 2015 MB E-class wagon has 57 cubic feet of cargo space!

Cargo space is a common problem when it comes to the family car. Mercedes-Benz has been working for decades to attain the perfect marriage of design, durability and functionality. Tah dahhhh! We think the 2015 E-Class wagon will impress you with its 57.4 cubic feet of cargo space. 

You want your car to represent you--your life. Your family vehicle should be able to handle all that you throw at it...dogs, cleats, kids, groceries, luggage...and do so with grace and brilliance. With split-folding second- and third-row seats, hands-free trunk lid option, and Mercedes' COMAND infotainment system, the E-Class wagon sets a new standard in family car.

This family car delivers a ride that will represent you well and gives you all the cargo space you would expect from the leader in intelligent design. 

• "...the wagon offers up to 57.4 cubic feet of maximum cargo volume in addition to its trademark rear-facing (and strictly-for-kids) third-row seat that gives it seven-passenger capacity in a pinch." -- Edmunds
• "Luggage space is impressive..." -- Kelley Blue Book

Visit us online or come in for a test drive and compare! We're proud to live in Sonoma County where the cars may be a little dirtier, but the people are a little happier. :)

Mercedes-Benz of Santa Rosa
707-542-4811

10 THINGS YOU MAY NEED TO BUY A CAR

Mercedes-Benz of Santa Rosa, and the Smothers European group, has always put customer experience first. We know that if you receive a superb experience, it will last the life of your Mercedes, (possibly longer) which, let's face it, can be decades! And after 30 years of 5-star experiences, the repeat business, referrals and positive feedback we consistently receive are all we need to know we're doing right by you, our North Bay community.

Buying a car can be complicated, especially when you are simultaneously trading in your current vehicle. There are very few transactions in life when one is trading in a high value item while buying another high value item at the exact same time. Mercedes-Benz of Santa Rosa makes it our mission to extend the luxury of our vehicles throughout our sales and service professionals so that every one of our customers feels like a respected, important part of the Smothers European family.

More important than selling a car is giving a luxurious experience of buying one.

In the spirit of the 5-star experience, we thought this list of "10 Things You May Need To Buy A Car" may be something that could come in handy for you or a loved one shopping for a new car.

Bring the following, in your name:

1.  Driver's license

2.  Proof of auto insurance

3.  Financial info (bank and credit card account info to fill out credit application)

4.  Social Security number

If you are trading in a car, also bring:

5.  Your car's title or payoff information—all titleholders should plan to be present

6.  Valid current registration to confirm ownership

7.  All keys and remote(s)

Depending on your credit, you may also need the following:

8.  References (with complete contact info)

9.  Proof of employment and salary (paycheck stubs, with one less than 30 days old)

10.Proof of residence (mortgage document, lease agreement, and/or utility bill)

We hope this article helps you avoid any hiccups during your next car buying experience! Remember, the team at Mercedes-Benz of Santa Rosa is here to help. More than selling you a vehicle, your satisfaction in buying a vehicle from us is vital to our reputation and growth. Let us know if you have any questions before coming in for a test drive at 707-542-4810 or MBofSantaRosa.com.